Cartier Care features a digital platform, through which Cartier clients will get access to services and personalized advice.
Driven by the ambition of offering a seamless and personalized experience and surprising clients with new initiatives, Cartier launches Cartier Care, its brand new platform to bridge the gap between the numerous touchpoints clients have within the Maison, and to further enrich client experience in a fast changing luxury environment. Cartier Care features a digital platform, through which Cartier clients will get access to services and personalized advice, thus enriching their journey within the Maison.
Cartier Care will progressively include all of the Maison categories ( jewelry, watchmaking, leather goods and accessories).
Since November 12, 2019, Cartier clients can register their Cartier timepieces on a secured digital platform and get an exclusive access to Cartier’s services, through Cartier Care, including an up to 8-year International LimitedWarranty across all timepieces. Timepieces under the original International limited warrantywill indeed be eligible for the warranty extension upon online registration to Cartier Care on cartier.com/services/cartiercare.
Following their registration, Cartier clients will benefit from personalized services related to their creations, such as in boutique services related to their maintenance, or tailor made care advice on their personal collection. Cartier Care addresses the ever growing needs of global clients for consistent relations and a seamless experience across all touch points. As such, Cartier Care will progressively include all of the Maison categories ( jewelry, watchmaking, leather goods and accessories), and allow Cartier clients to benefit from the services provided via the Cartier Care digital platform in all Cartier boutiques worldwide.